The safety and wellbeing of every child is our highest priority – and we back that commitment with action.
At Our Patch Group, every child has the right to feel safe, respected and heard. We do more than encourage children to speak up — we create environments where they feel safe to do so, and where every concern is taken seriously, investigated promptly, and responded to with care and transparency.
OUR PATCH GROUP
Our Commitment
to Child Safety
The safety and wellbeing of every child is our highest priority – and we back that commitment with action.
Every child in our care has the right to feel safe, respected and heard.
WHAT WE DO
What this looks like in practice
All staff and volunteers are screened before they begin, and child safety training is ongoing — not a one-time tick-box.
Our team knows how to recognise the signs of harm, and exactly what to do if concerns arise.
We have clear, accessible processes for raising concerns — for children, families and staff alike — and we follow through on every one.
Our environments are designed to be safe, welcoming and inclusive for all children, including Aboriginal and Torres Strait Islander children.
We work in genuine partnership with families, schools and communities, because keeping children safe is a shared responsibility.
We regularly review our policies and practices, and strengthen them whenever gaps are identified.
Zero tolerance means zero exceptions.
There is no circumstance in which child abuse, neglect or exploitation is overlooked or excused.
OUR PROMISE
"We know that trust is earned through consistent action, not words on a poster. That is the standard we hold ourselves to every day."
OUR POLICIES
Policies & Documents
Our child safety policies are available below. We are committed to keeping these up to date and making them accessible to all families and staff.
Child Safety Policy
COMING SOON
Code of Conduct
COMING SOON
Complaints & Reporting Procedure
COMING SOON
Child Safety Risk Management Plan
COMING SOON
Safeguarding Training Framework
COMING SOON
Privacy & Information Policy
COMING SOON
Raise a Concern
If you have a concern about a child’s safety or wellbeing — whether it involves something that happened at one of our services or elsewhere — please don’t hesitate to contact us. Every concern will be taken seriously, handled confidentially, and followed through.
Who to contact
opscompliance@ourpatchgroup.com.au
Speak directly to your Service Leader
For emergencies, always call 000